by Michelle Broadbent | May 29, 2023 | Podcast
It’s that time of year. The calendar ticks over to the month of June this week which means end of financial year. With the focus on finance, I thought it would be the ideal time to have a chat with my client and oracle of all things finance, Hilary O’Dwyer. Hilary is...
by Michelle Broadbent | May 22, 2023 | Podcast
As business owners, we are all generating content every day. Not just social media content – you are sending emails, people are visiting your website, you might be sharing worksheets or questionnaires with your clients. Do you ever consider how this content...
by Michelle Broadbent | May 15, 2023 | Podcast
No matter what business you are in, loyal client relationships are key to building a sustainable business. This is part 2 of my two part series working through ways you may be negatively impacting your existing client relationships. These are things that you may not...
by Michelle Broadbent | May 8, 2023 | Podcast
Maintaining loyal client relationships is a sure fire way to build a sustainable business. Yet far too many people spend an enormous amount of time, effort (and $$$) acquiring new clients and not enough energy retaining them. Over the next two episodes, I share with...
by Michelle Broadbent | May 1, 2023 | Podcast
Breaking up with a client is not exactly the most fun part of our job as business owners but sadly it does need to happen from time to time. In this episode I am sharing some practical tips to consider when you find yourself in this situation. Yes – it can be a...